I am currently trying to decrypt a file and it will only display in secure viewer. I am testing out functionality of the Encryption desktop. I encrypt the data am unable to decrypt it do to it displyaing in secure viewer. Any suggestions?
Secure Viewer
Encryption descktop / thunderbird and IMAP
I have been using Symantec encryption with outlook and internal company mail : works fine
I now need to use it with an external mail provider. for this I want to use Thunderbird.
I did configure everything :
Encrypted file within encrypted email not decrypted
I have a third party organisation that send us data within an encrypted and signed file, which sits within an encrypted and signed email - using seperate keys for the mail and file.
XP not compateble
Hi,
I have installed with PGP SED 10.3.2 MP10. I have read through the release note saying that added compatibility on Window 10 but some how the backward compatibility seem have removed. I hit an error after install the PGP SED on a Window XP SP3 full patch machine.
Unexpected error
Hello,
I was a bit to quick in trying out PGP and want to remove the key from the PGP Global Directory.
When i use the remove key via keyserver.pgp.com i get unexpected error and try again later.
It has been two weeks now and the situation did not change, what can i do best to remove the PGP key so i can start over again properly.
Exchange ActiveSync (EAS)
Hi Symantec!
I use a bunch: MS Outlook 2016 + outlook.com on the protocol Exchange ActiveSync (EAS).
Symantec Encryption Desktop 10.3.2 MP12 for Windows does not support the protocol Exchange ActiveSync (EAS).
Please add support for Symantec Encryption Desktop protocol Exchange ActiveSync (EAS)!!!
Thank you in advance!
Bypass Feature
I am prompted for the passphrase, when I boot my computer with an encrypted drive but I also have a Bypass option under Advanced.
When I choose bypass, it lets me continue, boot to Windows and continue on as if there is no encryption on the drive at all.
Share public key with PGP universal server
Hi,
We are looking at PGP solutions and when using the symantec PGP desktop we got a little problem.
Some of our contacts are using a "PGP Blackberry" that is managed trough a BES and Symantec PGP Universal server.
By adding their keyserver in PGP Desktop we can get their private key and send them PGP encrypted emails.
Outlook 2013 and Gmail IMAP Setup
I am trying to setup an IMAP Gmail account in Outlook 2013 with Symantec Encryption Desktop v 10.3.2. I have been unsuccessful so far. Using the settings I'll list below, I've been able to get it to send a test message, but it's unable to logon to the incoming mail server.
Extension of files: ".ai",".di",".ri" during file encryption
HI,
Could you tell me what are the extension of files: ".ai",".di",".ri". When I encrypted file I get file <name_of_file>.ai.docx.pgp and it results in inproper decrypting.
BR,
EP.
PGP Desktop - Could not find master keys
Trying to create an encrypted .zip file and received the error message below. Any suggesteion as to what I'm doing wrong?
Installing the product
Hi,
I just downloaded a trial version before i purchase this.. having problems applying the lic key to the product.. also not clear on how to actually encrypt the outgoing email from outlook.
Please call
Faisal Ansari
732 406 9476
Trial User Password not Valid
I have downloaded the Symantec Encryption Desktop Corporate Trial Download and received a 50+ digit license number to user the site for my trial period, yet I am getting an invalid license number. The license number field is only 28 digits so I can't understand what the issue may be. When I contacted Symantec, I was informed that this is the only place who would offer me any support
Symantec Email encryption
Hi,
Just wanted to know what is the diff between Desktop Email encrption and gateway email encryption. if EU would require only email encryption what should we suggest.
Please share your input.
Symantec Desktop Encryption always encrypts email
I am using Symantec Desktop Encryption 10.3.2 MP12 with Outlook 2016 connecting to Exchange.
Every time I send an email to someone whose key is in my keyring the email is automatically encrypted.
PGP Desktop Email VS Desktop Email Encryption
I am looking to buy "PGP Desktop Email" v10.3 but it is not offered in the store and all I can find is Desktop Email Encryption.
Is Desktop Email Encryption exactly the same product as "PGP Desktop Email" v10.3 or is it different in any way?
Cannot sign: An error has occurred: Simultaneous writes to a shared key DB detected
I just installed Symantec Encryption Desktop. I imported a key and am trying to sign it to mark it verified. Each time I try, I get this dialog:
Cannot sign
<person's name>
An error has occurred. Simultaneous writes to a shared key DB detected.
Symantec Desktop Email Encryption - Activating License Code
I have downloaded the Symantec Desktop Email Encryption trial and received the activation code via email.
During setup I am promted for this code, but it does not accpet the code sent via email therefore the pgp messaging which I want to trial is disabled.
I applied again, but received the same activation code.
Any thoughts?
PGP Desktop 10.3.2MP10 can not decrypt message in Outlook2013 an Outlook 2016
* PGP Signed by an unmatched address
Every time someone send me an email I get that message.
All keys are signed and trusted.
It's a problem with my key?
I get this in PGP log: